This Privacy Policy describes how Vruksha Urbanscapes LLP ("we", "us", "our") collects, uses, and shares information about you when you visit our website or engage our landscaping and horticulture services.
1. Information we collect
- Contact details you submit via enquiry forms — name, phone, email, project type, and message content.
- Project information shared during consultations — site address, plot size, photographs, and preferences.
- Technical data automatically collected — IP address, browser type, pages visited, and referral source.
2. How we use your information
- To respond to enquiries and provide quotations.
- To deliver, manage, and service landscape projects you have engaged us for.
- To send service updates, maintenance reminders, and occasional marketing (you may opt out anytime).
- To improve our website, services, and customer experience.
- To comply with applicable Indian tax and legal obligations.
3. Sharing of information
We do not sell your personal information. We may share information with: trusted contractors and nursery partners required to fulfil your project; payment processors; and government authorities where required by law.
4. Data retention
We retain enquiry data for up to 24 months and project records for the duration required under Indian accounting and contractual obligations (typically 7 years).
5. Your rights
You may request access to, correction of, or deletion of your personal data by emailing vrukshaurbanscapes@gmail.com.
6. Security
We use reasonable technical and organisational measures to protect your data. No internet transmission is fully secure, and we cannot guarantee absolute security.
7. Contact
For any privacy concerns, write to us at vrukshaurbanscapes@gmail.com or call +91 74164 01115.